Search FAQs

What is AmpoHub’s working voltage

100-240V AC

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AmpoHub

How many measurement channels does AmpoHub support?

AmpoHub can be configured to measure either:

  • 1 three-phase branch or,
  • 3 single phase branches

Configuration instructions can be found in our user manual, available upon request

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AmpoHub

Does AmpoHub have a backup battery in case power is lost?

No

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AmpoHub

Is there a realtime clock built into AmpoHub?

The ampohub doesn’t have a RTC built-in. During installation, the Ampohub will be connected to Internet and get their time synchronised. The synchronization is done automatically when the Internet is available. Once synchronised and Internet is disconnected, the Ampohub can keep the clock accurate for a long time (e.g. several months).

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AmpoHub

Can your devices store data if the network is down?

Yes, the AmpoHub meter and our gateway products (AGW-500, AGW-S28) can store data locally for 1 week.

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AmpoHub

Does AmpoHub support dual-band WiFi?

The AmpoHub’s built-in WiFi is 2.4GHz. It does not support 5GHz.

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AmpoHub

How many devices can be connected to your gateway?

AGW-500 and AGW-S28 can support up to 20 MOBDUS RTU devices. If MODBUS TCP is used the quantity can be up to 70 devices

Published on: May 25, 2026

Last Modified on: May 25, 2026

Product Category: AGW-500, AGW-S28

Does AmpoCloud only work with Ampotech devices?​

No, the AmpoCloud platform can integrate devices from any brand aslong as they support standard communication protocols (e.g,. MODBUS,BACnet, OPC, MQTT). If you are unsure if your existing sensor, meter, orequipment is supported, please contact the Ampotech team forassistance.

Published on: July 7, 2026

Last Modified on: July 7, 2026

Product Category: AmpoCloud

Can AmpoCloud be deployed on-premise instead of on the cloud?

Yes, AmpoCloud can be implemented on a local server or on private cloudinfrastructure managed by the client’s IT team. Contact the Ampotechteam to discuss your requirements and the appropriate solutionarchitecture.

Published on: July 7, 2026

Last Modified on: July 7, 2026

Product Category: AmpoCloud

Can the AmpoCloud platform be white labeled?

Yes, this can be discussed with our sales team.

Published on: July 7, 2026

Last Modified on: July 7, 2026

Product Category: AmpoCloud

Is the AmpoCloud platform customizable?​

Yes, although there are standard designs for each application, the userinterface can be easily customized to accommodate your requirements. 

Published on: July 7, 2026

Last Modified on: July 7, 2026

Product Category: AmpoCloud